Responsibility and sustainable development

Customers, owners and other important stakeholders expect the company to act responsibly and to develop its activities in line with the international Sustainable Development Goals. Without a plan, it is easy for sustainability commitments to remain disconnected or not made at all.

The best way to ensure a positive impact on business is to develop a corporate responsibility programme that takes into account stakeholder expectations and seeks to respond to changing demand in the most sustainable way possible. Sustainability can then be communicated, reported and managed.

Corporate Responsibility Programme

Ensure your company’s relevance in the sustainability market

Know stakeholders’ expectations
A key part of the corporate responsibility programme is to identify the expectations of key stakeholders. Knowing these enables us to better serve our customers and anticipate demand developments. 

Sustainability can be communicated 
For many companies, communicating about responsibility and its importance is a difficult subject. A corporate responsibility programme tells you what the company wants to achieve and why. It makes it easier to communicate.

Sustainability enables growth 
When considered as a business enabler, sustainability supports and develops the core business and builds competitive advantage. 

How is the Corporate Responsibility Programme implemented?

  1. Identify corporate responsibility expectations from the business environment and stakeholders.  
  1. Recognising the impact of your own operations and the whole value chain on the environment, people and society, and understanding the role of business in sustainable development. 
  1. Design and implement a programme to develop, manage, measure and communicate sustainability. 

What does the Corporate Responsibility Programme contain?

The programme defines what the company is trying to achieve through its sustainability work and why. It identifies the areas of focus for the company’s sustainability development where it can and wants to make the greatest positive impact on the environment, people and society. Stakeholder expectations and needs play a key role in identifying these themes. The plan and its transparent monitoring will ensure that the desired objectives are achieved and that stakeholders (including customers) can follow the progress of the work. 

The Corporate Responsibility programme includes:

  • Stakeholder analyses 
  • Materiality assessments 
  • Workshops for management and staff
  • Scoreboard to support sustainability reporting
  • Consultancy on sustainability processes
  • Graphical implementation
  • Sustainability communications plan

Monitoring is key

Only when implemented does the plan create real value. That is why a monitoring table is a key part of the corporate responsibility programme. It sets out the subject and the objective in which the company wants to improve. What has been achieved and what the company intends to do next. It is also important to report on failures, as open communication builds credibility.


The EU’s Corporate Sustainability Reporting Directive (CSRD) requires the first sustainability reports to be produced in 2024 and published in 2025. The reporting obligation applies to an estimated 800-1000 companies in Finland that meet two of the three following criteria:  

at least 250 employees

a turnover of 40 million or  

balance sheet 20 million

Reporting requirements for larger companies will put pressure on smaller companies to report on sustainability, even if the reporting requirements are not yet met. Reporting companies want to ensure the sustainability of their entire value chain and therefore require sustainability data from their partners. 

With regulation, sustainability reporting will also become an integral part of government accountability. The CSRD will require reporting on sustainability strategy and its link to the company’s business will need to be demonstrated in the future. This means that the existence and reliability of sustainability data will be the responsibility of the board. In addition, verification of the data will become mandatory.

Sustainability team as a Service

When a company does not have the skills or resources to develop its own sustainability activities, the skills and management can be provided by a sustainability team as a service.

A sustainability team as a service is particularly suitable for companies that do not yet know how to start developing sustainability in their own organisation.

Benefits of the service

  • Allows a risk-free model for developing corporate responsibility. 
  • Corporate responsibility becomes part of the day-to-day running of a company’s business. The skills and abilities of staff are developed comprehensively.  
  • Cost-efficiency
  • The Sustainability team as a Service is a flexible resource that is available for a limited period of time.
  • An independent team of experts is able to look at the situation from the outside.
  • Easy deployment, taking into account the company’s starting position as far as possible.
  • Resources and skills are not limited to the competence and resources of the individual. The service is backed by a team of experts from different regions and partner companies.  

Sustainability communications

Communicating responsibility is therefore part of corporate responsibility. Communicating about responsible corporate behaviour also gives a company a competitive advantage and strengthens its brand, employer image, staff motivation, market position and potential to contribute to society as a whole.

Communication is also a strategic level activity related to responsible business and its development, ensuring the conditions for responsible business.

Functions of responsibility communication

  • Messages that need the company’s attention: what the company/organisation needs to understand about its environment and in which discussions it should be involved.  
  • Own understanding and internal communication: internal understanding is essential in order for responsible practices to be committed to and become practice. 
  • The messages that go out from the company: through engaging communication, the company makes its own practices visible and creates value and demand for them. 

Our sustainability communication services include

  • Interviews and analysis, stakeholder surveys
  • Communication strategy, marketing plan, responsibility in brand communication, strategy communication 
  • Workshops and training for staff and key personnel: internal communication, responsible employer, responsible communication, sustainable branding 
  • Content production: articles, blogs, newsletters, online and social media content 
  • Media communications and press releases
  • Communication materials; graphic design, brochures, websites 

What is the value of sustainability communication?

  • Knowledge of the operating environment
  • Setting strategic objectives
  • Operational and brand development
  • Utilising internal knowledge
  • Employee engagement
  • Turning sustainability into a competitive advantage
  • Attracting talent
  • Increasing knowledge
  • Changing the market
  • Social impact

Check out our other services for sustainable business