E-commerce

B2B and B2C E-commerce

Consumers and businesses are increasingly making purchasing decisions online. E-commerce allows a company to engage buyers at the right moment. We help implement an e-commerce solution where customer experience is the priority, as we believe a good customer experience brings more sales and more loyal customers. Our e-commerce solutions are always tailored to your company’s brand and are mobile-friendly. Integrations and automation can also eliminate manual work, further enhancing your business operations.

Technologies we use:

• WooCommerce
• WordPress
• Google Analytics
• Google Tag Manager
• Looker Studio
• Microsoft Clarity

In our view, e-commerce is primarily a technical platform that enables a variety of functions—even without purchasing. A B2B e-commerce site can serve as a product catalog through which requests for quotations can be made. E-commerce functions can also be utilized on traditional websites and web services.

We often talk about the e-commerce-ification of interactions. Many services, beyond actual purchases, are now most naturally implemented on an e-commerce platform.We offer both smaller e-commerce sites with only a few products and extensive e-commerce services with a wide range of features and integrations.

Aiming for an Excellent Customer Experience

Typically, we start e-commerce projects with a design phase using service design methods, ensuring the site supports its goals and is user-friendly. In e-commerce, it’s especially important to consider even the smallest details of the user’s journey to ensure successful transaction completion. An excellent customer experience is born from small details.

E-commerce Analytics and Growth Hacking

In the final phase of the e-commerce project, we offer additional services for implementing a conversion strategy and analytics for the website. We commonly use a combination of tools, including Google Tag Manager, Google Analytics GA4, Looker Studio, and Microsoft Clarity. Additionally, we recommend our continuous Growth Hacking service, which includes regular data collection and reporting, analysis of website and digital advertising performance, and monthly development meetings.

Maintenance and Continuous Development

Once completed, e-commerce sites require continuous content development and maintenance, as well as ongoing technical maintenance. Virnex’s WordPress Maintenance and Support service ensures a secure and functional e-commerce site. Regular technical maintenance is suitable for all WordPress sites and WooCommerce e-commerce stores.